Maintenance Requests
Submit maintenance requests easily and we'll coordinate repairs as quickly as possible.
Submit a RequestTenants
VRPS is committed to making sure tenants feel supported, heard, and comfortable in their home.
Submit a Request Tenant Portal LoginSubmit maintenance requests easily and we'll coordinate repairs as quickly as possible.
Submit a RequestUrgent issue? Our emergency line is available 24/7 for situations that can't wait.
Contact UsYour payment details and instructions will be provided when your tenancy begins.
Get HelpWe conduct routine inspections with proper advance notice as required by Ontario law.
Learn MoreWe keep tenants informed about inspections, maintenance schedules, and any property updates in advance.
We take maintenance requests seriously and work to resolve issues as quickly as possible.
Your home deserves respect. We follow all Ontario Residential Tenancies Act guidelines.
Emergencies are handled 24/7 so you're never left dealing with an urgent issue on your own.
You can contact us directly through our website or by phone during office hours.
Emergencies include things like flooding, no heat in winter, gas leaks, or security issues. Contact us immediately.
We provide a minimum of 24 hours written notice before any routine inspection, as required by Ontario law.
Reach out to our office directly and we'll connect you with the right person.
Contact us as soon as possible and we'll work to get you access as quickly as we can.
Our team is here to make your renting experience as smooth as possible.
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